Terms of Service & Privacy Policy

1. Introduction

Welcome to Lane (www.lane.com), your trusted platform for booking hotels, flights, trains, buses, and vehicle rentals. By using our services, you agree to these Terms of Service and our Privacy Policy. Please read them carefully.

2. User Responsibilities

  • You must be at least 18 years old to use our services.
  • Provide accurate and up-to-date information when making bookings.
  • Do not use our platform for unlawful or fraudulent activities.

3. Booking & Payment

  • All bookings are subject to availability and confirmation.
  • Payment must be made in full at the time of booking unless otherwise stated.
  • Cancellation and refund policies vary by service provider. Please review specific terms before booking.

4. Privacy Policy

We value your privacy. Lane collects and processes your personal data (such as name, contact details, and payment information) to provide and improve our services. We do not sell your data to third parties.

  • Data Collection: We collect information you provide during booking and when contacting support.
  • Usage: Your data is used for booking management, customer support, and service improvement.
  • Security: We implement industry-standard security measures to protect your data.
  • Cookies: Our website uses cookies to enhance your experience.
  • Third Parties: We may share your data with service providers (e.g., hotels, airlines) only as necessary to fulfill your booking.

5. User Rights

  • You may request access, correction, or deletion of your personal data by contacting us.
  • You may opt out of marketing communications at any time.

6. Limitation of Liability

Lane is not liable for any direct or indirect damages arising from the use of our platform or services provided by third parties. All bookings are subject to the terms and conditions of the respective service providers.

7. Changes to Terms & Policy

We may update these terms and our privacy policy from time to time. Changes will be posted on this page. Continued use of our services constitutes acceptance of the updated terms.

Contact Us

Support Hours: 10am - 6pm
Email: support@lane.ng
Business Email: business@lane.ng
Telephone: +2347075650562
Address: Suite 9 first floor garnet plaza lekki epe exp way Lagos