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Frequently Asked Questions
Can I book hotels, cars, buses, and trains all in one transaction?
Are there hidden fees in the booking process?
How do I change or cancel a booking?
Is my payment information safe?
Do I get instant confirmation after booking?
Can I make last-minute bookings for hotels or transportation?
Can I select a specific seat on trains, buses, or flights?
What documents do I need for car rental bookings?
How do I know if my booking was successful?
Can I change the dates of my hotel reservation?
Are pets allowed in hotels I book through Lane?
Can I book a round-trip train or bus ticket?
How do I get my boarding pass for flights?
Can I book multiple hotel rooms at once?
Are there child discounts for train or bus bookings?
What happens if my flight is canceled?
Can I get travel insurance through Lane?
Are there loyalty or reward programs available?
How do I add extra luggage to my flight booking?
Can I cancel a car rental reservation without penalties?
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